Return and Refund Policy
At MyGoodSupplement, we prioritize the quality and integrity of our products. If you encounter any issues with your order, we are here to assist. Please review our policy below:
Returns
We accept returns only under the following conditions:
- The product was damaged during shipping.
- You received a product with a broken or tampered seal.
Return Process:
- Contact us on WhatsApp within 24 hours of receiving your order at +91-8586831065. Please include your order number, a description of the issue, and clear videos of the damaged or broken-seal product.
- Our team will review your request and provide further instructions for returning the product, if applicable.
- Once the return is approved and the product is received, we will process a replacement or refund.
Refunds
Refunds are processed in the following situations:
- If a return is approved, a refund will be issued to your original payment method within 5-7 business days.
Important Notes
- Products with opened or used contents (without a valid reason like damage or broken seal) are not eligible for return or refund.
- Any return requests made beyond 24hours from delivery will not be accepted.
Contact Us
If you have any questions or need to initiate a return, please reach out to us:
- Email: contact@mygoodsupplements.com
- Phone: +91-8586831065
We are committed to ensuring your experience with MyGoodSupplements is smooth and satisfactory.